MODERN MEDICAL has obtained the ISO 9001:2015 quality accreditation and has received various international awards as Best Dealer & Partner from several brands.

Our company has an established organizational structure, responsibilities, procedures, processes, and resources to effectively implement a Quality Management System. These measures are communicated to all personnel involved in our activities, and we strive to ensure that our services meet the requirements of our customers and comply with applicable legal regulations.

We believe in building strong relationships with our clients to meet their needs and provide high-quality service.

Modern Medical’s logistics department performs a comprehensive management of the supply chain, with the objective of providing the necessary means to ensure a seamless purchase and delivery process, delivered on time to our customers. To achieve this, our company has a system for planning and forecasting monthly purchase requirements, which allows for effective coordination with our manufacturers. Our organization is committed to providing our clients with exceptional service, benefitting both doctors and patients.

Modern Medical processes and manages over 50 orders per month, utilizing cutting-edge digital technology to streamline the ordering process. Our delivery service is efficient, with a range of 90 to 120 days.

At Modern Medical, we strive for excellence and maintaining our competitive position and market leadership by seeking efficiency in each of our business, strategic, and support processes. Efficiency is our fundamental purpose at both strategic and operational levels. We have highly qualified technicians in the management and maintenance of medical equipment, with 15 located around all Iraqi provinces to ensure timely and quality service to our clients.

We provide preventive maintenance of equipment and offer courtesy equipment during repairs if necessary, ensuring a quick and effective technical support response.

Every year, Modern Medical participates in live surgeries that are conducted during the major Iraqi congresses in both private and public hospitals. This is done in collaboration with the most renowned and influential medical professionals in the industry.

Modern Medical provides personalized service to our clients through our dedicated Customer Service Area, which caters to their specific needs. We also maintain a team of technical experts who are available at all times to assist our clients.